Ward Support Assistant – Casual


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Position Title Ward Support Assistant – Casual

Employment Type C – Casual

Location 50 Flemington Road

Position Summary

Ward Support Assistant

  • Casual role
  • Parkville Location
  • Fabulous employee benefits including salary packaging

The Hospital:

The Royal Children’s Hospital (RCH) provides secondary and tertiary care to children and young people across the northern and western suburbs; specialist paediatric healthcare to the children of Victoria, Tasmania, southern NSW and parts of South Australia; and is the designated state-wide provider of services including paediatric trauma, rehabilitation and forensic medicine. As a quaternary centre for complex cardiac surgery and organ transplantation, the RCH cares for the sickest children from around Australia.

With a passionate, highly skilled and committed staff campus wide of over 6000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

The Royal Children’s Hospital is committed to the safety and wellbeing of all children and young people. Click here for further information on our Commitment to Child Safety:

Further information about RCH is available at

The Role:

An opportunity has become available within The Royal Children’s Hospital for Ward Support Assistant in the Reactive Team.

Working in the Reactive Team, the WSA’s provide indirect patient care, contributing to the maintenance of a welcoming, clean environment for all and supporting the clinical areas through the delivery of equipment and cleaning services.

Reporting to the Support Services Coordinator and the nurse in charge, you will maintain a clean & safe environment within the unit and ensure cleanliness and maintenance of unit equipment. You will also be aware of requirements to ensure that practice is consistent with Infection Control guidelines, policy and according to Cleaning Standards for Victorian Health Facilities.

Your well-developed written and verbal communication skills combined with your interpersonal skills will provide you with the ability to work within a team environment in varying locations throughout the hospital. Your customer focus attention to detail will enable you to provide a high level service to patients, families and colleagues.

To be successful in this role you will have:

  • Certificate III in Health Service Assistant (PSA) is essential
  • Previous experience as a PSA is desirable
  • Well-developed communication skills (verbal and written)
  • Proven interpersonal skills
  • Commitment to service excellence
  • High attention to detail
  • Willingness to undertake required training
  • A true team player
  • Ability to resolve conflict in a professional manner
  • Ability to establish and maintain a good working relationship with a diverse team.

If you think you possess the right skills and experience we encourage you to apply on our website now!

Why work at the RCH?

That’s what you can do for us, this is what we can offer you!

The opportunity to work in world-class facilities, alongside some of the greatest medical minds in the country.

We have 13 food and beverage options on site, a 24 hour gym, hairdresser, massage and supermarkets. We are surrounded by beautiful gardens and only a short tram trip from the heart of Melbourne city.

We offer discounted staff parking, salary packaging, an award winning health and well-being program and a fantastic team culture. We offer continuous learning and career development and let’s not forget about the Meerkat enclosure!

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with disability.

Make a change for the good. Come and work at the Royal Children’s Hospital.

Contact Person Chee Van Douwen

Contact Number 939454176

Alternate Contact Person David Murphy

Alternate Contact Number 93454177

Closing Date 13/07/2020

Position Description

The Royal Children’s Hospital Melbourne

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