Sales/ Administration Job Description:

Job Summary

As a Sales Associate (Zen Advisor) at Modern Acupuncture, you will be the first point of contact for guests and members. You’ll play a key role in making each of them feel welcome and ready for their treatment. You will be responsible for presenting our pricing options to new patients so they can continue their acupuncture care with us at the most affordable rates. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized work place will also be important for your success.

Summary of Essential Job Functions

• Assist guests and members with the completion of required paperwork
• Sell the plan or package that is best suited to the patient’s treatment plan given by the acupuncturist.
• Participate in marketing opportunities to help the clinic build new patient counts
• Provide the highest levels of customer service for all guests and members throughout their visit
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Manage clinic phone calls
• Manage daily clinic operations including ensuring it’s clean and that inventory is stocked
• Manage the flow of guests and members through the clinic in an organized manner
• Execute all of Modern Acupuncture’s Standard Operating Procedures
• Maintain the highest levels of professionalism and decorum at all times
• Be a team player and contribute to a positive, healthy work place culture

Minimum Requirements

• High school diploma or equivalent (associates degree or higher preferred)
• Cheerful, positive attitude and willingness to learn and grow
• Able to work weekends/evenings (as required)
• Able to use office equipment; computer, tablet, and phone system
• Proficient with Microsoft Office
• Dedication to high quality service
• Maintain a professional appearance and wear company approved attire
• Confident in presenting and selling services
• Office management or marketing experience a plus
• Must be able to work varied shifts including nights and weekends

Abilities Required

• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds

Compensation

• $10/hour

TPN Management Maryland