Administration Assistant, Education


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Choosing a career with NSW Ambulance can offer you the personal reward of being part of one of the largest ambulance services in the world, servicing a population in excess of 7 million. It will also provide you with rewarding career opportunities in clinical and non-clinical areas within NSW Ambulance.

Generous government benefits including a day off every month, parental leave, 17.5% annual leave loading and salary package options available.

Enjoy discounted gym rates, free flu vaccination and take advantage of a range of free training and talent programs for your professional development.

We are committed to working towards a more diverse workforce and strongly encourage Aboriginal and Torres Strait Islander candidates, those with special needs and those who identify with LGBIQT+ to apply

About the Role

The primary purpose of the Administrative Assistant, Education is to provide secretarial and administrative support to the Manager Education Administration and other NSW Ambulance Education Centre management and staff.

This is a temporary full time role for approximately 12 months with possible extension. Expected start date is as soon as possible. As this is a temporary appointment, you will be provided with one months’ notice if the appointment is to cease prior to this date.

About Us

NSW Ambulance provides essential health services to the people of NSW relieving suffering through out of out-of-hospital care.

From the traditional emergency response, getting medical help to patients with serious or life-threatening injuries or trauma, through to connecting patients who do not need an emergency response with the most appropriate health provider. NSW Ambulance provides excellence in care and makes sure patients get the right care, at the right time, at the right place.

No matter where you live in NSW, metro, rural or region, NSW Ambulance is there to provide medical care and transport when you need it. Click to find out more about NSW Ambulance. For further information, please visit our .

How to Apply

Please respond to the below targeted questions (max 4000 characters including spaces per question) and submit this with your CV and other required information.

Please give me an example of when you felt, during the course of your work, that the existing systems and solutions were not sufficient to meet the needs of customers properly and/or that they needed to be changed? What did you do? What was the outcome?

Describe a situation when you were able to strengthen a relationship by communicating effectively. How did you do this and what was the result?

Employment Conditions

Total remuneration package valued at $68,687 pa (including salary $58,213 pa to $61,969 pa, annual leave loading and employer’s contribution to superannuation). Salary packaging arrangements providing additional benefits are also available.

The successful applicant will be appointed under the terms and conditions of the Ambulance Service of New South Wales Administrative and Clerical Employees (State) Award.

The successful applicant may be required to undertake duties at the other centres should the need arise.

No Ambulance accommodation is provided.

No entitlements to Transferred Employees Benefits (TEB) is provided

Completion of NSW Health Mandatory Training courses is a mandatory requirement for all NSW Health and NSW Ambulance employees applying for this position.

Applicants may be required to participate in pre-employment drug testing and to meet the requirements of the Drug and Alcohol policy.

Appointment to this position is subject to a satisfactory conduct and services check including referee/supervisor check, a review of National Police check and review of the Service Check Register. A review of excess annual and sick leave, PDP status, ability to undertake full duties of the position and clearances from Professional Conduct & Integrity Unit, Ambulance Education Centre and Infection Control.

Employee’s currently undertaking an ECP or ICP consolidation period are eligible to apply however will need to complete all training and return of service obligations before accepting any relief/acting opportunities.

Employee’s currently undertaking a SOT consolidation period are not eligible to apply for positions other than SOT positions. This includes positions offered via merit selection, transfer lists or later transfer mechanism, expressions of interest or secondments.

General Information

An eligibility list may be established for future vacancies.

If applicable, please ensure you use your work email address so our recruitment system can identify that you are internal to NSW Ambulance and/or NSW Health.

It is a requirement that all candidates submit their applications online.

Need more information?

1) Click here for the

2) Find out more about for this position

For role related queries or questions contact Kylie Williams on

Our Commitment

NSW Ambulance is committed to achieving a diverse workforce and strongly encourages applications from women, Aboriginal people, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people with disability.

If you are an Aboriginal person and wish to obtain more information about applying for a role within NSW Ambulance, please contact our Aboriginal Employment Coordinator, Callista Bryan, on 02 9320 7644 or .

If you wish to discuss any accessibility requirements in relation to your application, please contact our Diversity and Culture Advisor, Joe Wasuruj, on 02 9320 7339 or .

It is the responsibility of all staff to ensure NSW Ambulance is a workplace free from bullying and harassment. All staff must behave in a respectful and acceptable manner. Staff must report and respond appropriately to any instances or perceptions of bullying. Managers are required to implement actions that prevent or minimise the risk of unacceptable behaviours, ensuring bullying, harassment and victimisation are identified as early as possible and responded to and effectively managed.

Employment Type: Temporary Full Time

Position Classification: Admin Assist Gde 4

Remuneration: $58,213 – $61,969 per annum

Hours Per Week: 38 Requisition ID: REQ167234

Location: State Headquarters, Rozelle

Applications Close: 17 July 2020

NSW Health

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